Thank you for visiting Quality Carpet Care. If you’re looking for uncompromising service, you came to the right place. We understand choosing a service company can be difficult… you don’t know who you can trust to do the best job, at a fair price, with regard to the customers feelings, property and belongings.
Any service we offer has a 100% RISK FREE GUARANTEE: If you are unhappy with our quality of work, we will return as soon as possible to correct the problem to your satisfaction. If for any reason you are still unhappy; your money will be refunded PERIOD.
Quality Carpet Care is a Northeast Ohio family owned business serving the Lake County area since 1993. In addition to carpet cleaning, we also provide upholstery cleaning, pet odor removal, tile and grout cleaning, and carpet repairs.
Why Choose Quality Carpet Care?
Education - Quality Carpet Care is proud to be an IICRC Certified Firm. What does this mean? The IICRC is the Institute of Inspection, Cleaning and Restoration Certification. To qualify for IICRC-Certified Firm status businesses must demonstrate proof of insurance, maintain a written customer complaint policy with documented follow-up and provide ongoing education and training leading to certification for all technicians. IICRC Certified Firms are also required to abide by the IICRC Code of Ethics. For more information about the IICRC, you can visit at http://www.iicrc.org/.
The owner of the business, George Farnworth, an IICRC MASTER TEXTILE CLEANER, will perform your work. George is certified in the following: Carpet Cleaning Technician, Upholstery and Fabric Cleaning Technician, Odor Control Technician, Carpet Repair and Reinstallation, Rug Cleaning Technician, Commercial Carpet Technician, and Color Repair Technician.
We continually attend schools and seminars to keep our credits current for our certification. We also constantly keep up with the latest techniques and problem solving with the best cleaners in the world through online discussion boards.
Method- We use truck powered steam cleaning, or hot water extraction which is the only method recommended by carpet manufactures to maintain your warranty. See for yourself on Shaw Carpet's website or on Mohawk Flooring's website
We use a 10-step process to insure your cleaning is of the highest standard and attention to detail.
Equipment- Following vacuuming with our dual motor vacuum, we use the butler system, a top of the line state of the art system. This system utilizing rotary jet extraction will give you unmatched cleaning results.
Trust- All of the above is important, but none of it, including shiny new vans and clean uniforms, means anything unless the technician doing the work has THE ATTITUDE to take the time to do the job correctly, charging a fair price for the work done, is honest, and can be trusted while in your home. Having the owner on the job will give you piece of mind. He immediately will take precautions to protect your floors, walls and furnishings. He will do everything to exceed your expectations; we want your continued business and referrals!
Commitment to quality- Quality Carpet Care just isn’t a name for us, it is our passion. We focus attention to detail in everything we do from beginning to end. We always take the utmost care for your furnishings, never rush our work, and try our best to exceed your expectations.
Quality Carpet Care provides service to the following areas.
Lake County Perry, Madison, Leroy, Fairport Harbor, Concord, Mentor, Eastlake, Painesville, Willoughby, Willoughby Hills, Willowick, Wickliffe, Timberlake, Lakeline, Waite Hill, Kirtland and Kirtland Hills
Cuyahoga County Euclid, South Euclid, Mayfield, Mayfield Heights, Mayfield Village, Cleveland Hts, Beachwood, Lyndhurst, Shaker Hts. and Gates Mills
Geauga County Chardon, Hambden, Thompson, Montville, Chesterland, Munson, Claridon and Newbury