Break-fix - on call fixes
Sometimes everything that can go wrong does. What you need is an experienced person to get in touch with to put you back as you were before everyting went wrong. Most compuer repair people will fix the problem, but few take the effort to make sure that the solution works for you. It's the personal touches that will make myITguy your first choice and last call you need to make.
Monthly contracts provide you with the highest level of support. Not only that, but one point of contact to handle all of your technical needs simplifies your day to day operations and gives you peace of mind. From the daily user interuptions to making sure your information is protected, everything is covered for one monthly fee. Your technology is your business, shouldn't you have someone on the technical team that puts that first? Make IT happen and get back to doing business.
New Businesses
What exactly do I have? Have you ever asked that question. Not just inventory, but how is it configured. A technical site survey will answer that question and give you assurance that you know exactly how the network is set up.
Home Users
Getting a solution that fits not only the problem but meets your specific need is not always the support technician's first concern. If you can't live with the answer, you can feel even more detached from your technology.
At myITguy, we listen to the user's concerns and work to include you with the solution. If there is something that you don't understand, ask your technician to explain it to you and get the personal touch you need!
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8401 Claude Thomas Road Suite 30, Franklin Ohio 45005